
"This program refutes that view by teaching that a spokesperson's job is to manage the interview to win-win outcomes," says Bergman. “To do that, spokespeople must first be taught to answer questions clearly and concisely, wherever and whenever possible. This not only protects them by providing less context from which misquotes can be drawn, it builds stronger working relationships with reporters."
Media Training With Excellence: A Balanced Approach is available for purchase from the IABC Knowledge Center.
Copyright © Eric Bergman All Rights Reserved
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With the publication of his first book in 2006 by the International Association of Business Communicators (IABC), Media Training With Excellence, he set the standard for a modern, balanced media training approach that offers organizations a clear alternative to the outdated paradigm of staying on message or constantly bridging to messages.
Eric holds a bachelor of professional arts in communication studies from Athabasca University and a two-year diploma in advertising and public relations from Grant MacEwan College. He is an accredited business communicator, an accredited public relations practitioner and a master communicator, which is the highest distinction that can be awarded an IABC member in Canada.
Contact Eric if you’d like to arrange training for your organization.